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We are a small family company that set up in 2007. We feel that you get the best of both worlds with us. Our prices are more competitive than other companies but because we are small and only take on limited amounts of work, it means we are flexible enough to cope with your needs for your special day. My daughter and I have been doing craft work since Katrina was a little girl and have always loved making things together. Now that Katrina is an adult it is a very proud moment for me that we are now able to work together doing something we both enjoy. My lovely mum and Katrina's Grandma, Freda is also involved as she provides us with a lot of our poems. Shirley my sister provides the children's favour bags. We take great care in helping every customer with there individual requirements, how ever small.  ( Copyrights 2007)


email me at  personaltouch.me@gmail.com with a brief description of what item you wish to purchase and I will send you the appropriate order form. All prices are shown at the bottom of each page. Thank you. 

Based in Chesterfield, Derbyshire.







                                   



Applying Design & Creativity Grade (Merit)

Applying Technology Grade (Merit)

Data Interpretation & Administration Grade (Merit)

Managing & Developing Grade  (Distinction)

Managing tasks and solving problems Grade (Merit)

Working with & relating to others Grade  (Merit)

Communicating Grade  (Merit)

Applying Numeracy Grade  (Merit)


Awarded 2 credits at Level 3. NVQ and GNVQ Advanced Level and GCE A Level


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Dear Susan, Received the scroll yesterday and I would like to pass on my heartfelt gratitude and thanks for your very prompt and professional service and of course workmanship. The scroll is perfect my daughter will love it, I always promised my daughter she could have my farther of the bride speech as a lovely keepsake, this is just perfect, I will certainly recommend your company and will definitely be using your service again. Regards Glenn Johnson (Lancashire)

"WOW! - Susan".  I received my scroll today, and it is absolutely "perfect". And made to my exact specification(s). To any future customer, can I just say, that what "Personal Touch" say. I.e: (Quote) "We take care in helping EVERY customer, with their individual requirements, however   "SMALL". Is  100 pecent TRUE. As for my own single "personalised" poem.  I was allowed - through emails, to correct every "i" & dot the "t's, right down to changing the presentation box, colour of print & ribbon. All to make it just "so perfect" - before finally - placing my "one-off" order. To Susan, and "her team". I'd just like to say.  Many, many thank's. X.  Norma Gibb (West Dunbartonshire)



Good Morning Susan. Just letting you know that I have received my scroll this morning and it's absolutely beautiful! Any expectations I had of it, have been completely blown away! The detailing to the box and pearlised paper are gorgeous and the finishing touches are lovely. As you can tell, I'm very pleased! It's something a little different but very personal. Exactly what I wanted! Thank you very much. Kind Regards Merryn (Flintshire)

Dear Susan.Thank you so much for all your hard work and professionalism.  My step father and mother are over the moon with the scroll, presentation box and all the additional finishing touches.  You have provided an excellent service where nothing has been a problem and we will all highly recommend you and your business to others.It has been a pleasure dealing with you and if in the future I need anything such as this again I would not hesitate to come to you.  Kind regards Kirsty Jane Brown (County Durham)

Good morning Susan. This morning the scroll arrived and in fantastic time too as my anniversary is this Sunday.  May I express my sincere gratitude to you on a job very well done. My wife will be extremely pleased with this gift and may I also say thank you on the presentation and speed of delivery. Your service is second to none and be sure that I should recommend you to family and friends.Once again many thanks and keep up the great work. Many many kindest regards Dave Moger (Southampton)

Good morning Susan, Just to let you know I received the scroll this morning. I am so impressed, it is so beautiful and I love the packaging. Needless to say, I cried buckets. Really cannot thank you enough, it is simply perfect and exactly what I wanted. And for your marketing purposes, all I googled was 'printed poems' and you came up first in the search engine. So that must be good news for you. I will certainly use your excellent services again and recommend you.  Thank you so much  Melanie Armstrong x (Wiltshire)

Hi Susan, I have received the scroll now.  The presentation is amazing! My girlfriend will love this.  Thank you so much.  Everything from your communications to ease of ordering and your friendly approach has been perfect and so appreciated.  I will look to order again in the future and pass in your service to all my friends Thanks Gary Moreland (Cheshire)

Hi Susan Missed the postman yesterday, so went to collection office today.  I wish to thank you so so much, the scroll is absolutely gorgeous.  You can be sure that I will be recommending you to my friends and family, should they ever wish something similar for someone.  Your service has been second to none in every way. I can't wait to see my son and daughter-in-law's reactions next week when I give them this scroll at a special 1st Anniversary meal planned.  They are both so romantic and love keepsakes of all that is special to them.  I love it. Many kind regards and thanks. Elaine Caldecott (Shropshire)

Susan I have just received my scrolls, I wanted to thank you for how beautiful they are, if you have a page for testimonials I would surely be honored to leave a comment, they are beautiful perfectly done and the presentation is outstanding xx Thank you  Clare Johnson  (Manchester)

Hello Susan I just wanted to say a big thank you for my wedding reading scroll which arrived today. I have been extremely impressed with the overall service and end product. I would defiantly recommend your services. Your proofs were swift and matched my requirements. My friend is going to be so touched by the scroll. Thank you once again. Kind regards. Kelly Charles (Milton Keynes)

Hi Susan Just a quick email to say thank you for the poetry scroll. I have been really happy with the service you offer. The whole process was simple and straight forward and the end result was immaculate. My fiancé was so impressed with the scroll that he wants to have it framed. I'm sure I will use our service again in the future and would definitely recommend you to friends and family.Thanks again, Pamela Taylor  (London)

Hi Susan, I have just got in from work to find a little box on my table. It is the poem I wrote for my daughter which you put on a scroll for me and not only that but on paper with snowflakes on which was the theme for her wedding. It is beautifully presented with a red ribbon around it and a lovely brooch and all encased in a tapestry box. How beautiful it looks. I can't thank you enough for your professionalism and how genuine you have been and helpful with my requests. It is just what I wanted. Thank you again Sylvia Fisher. (Northumberland)

Hey Susan, have Just received my scroll & to let you know I'm Delighted with it - Everything was first class - the cost, the Quality & the Service was Superb, will be definitely singing your praises to Family & Friends.Danny Healy x  (London Studio's)

Hi Susan, I hope you are well. I received the scrolls this morning and they are amazing and so beautiful. Thank you so much. Gazala Ali (Halifax)

Hi Susan   Have received the scroll today to say i am pleased with it is an under statement thank you for all your work .  regards Steve Andrews (Essex)

Good Morning Susan, I just wanted to send you a quick e-mail thanking you for all your help with regards to the scrolls we ordered. My mother is extremely pleased with what you have created. I must say we've both been very impressed with your professionalism, helpfulness and speed throughout this process and cannot thank you enough. You've made my mother a very happy lady. All the very best. Kind regards Phillip & mother Elaine (Hereford)

Hi Susan, Wow, the scrolls were just perfect, thank you! As soon as I saw them I knew it had to be the turquoise one for the bride, so I got to keep the red :D  Great production and very efficient all round. I wish all my suppliers were as good as you. With very best regards, Justine Miller (Switzerland)

Hi Susan, Just letting you know that the scroll arrived today. Delighted with it and wont hesitate to use you again and recommend you to my friends and family. In fact I'll be looking for reasons to give people scrolls!Kind  regards Margaret Walters (Glasgow)

Hi Susan. I received my scrolls today and they are so perfect.  I want to thank you so much for taking time to help me decide what to order and all your samples and answering all my questions.  I will definitely spread the word of your site.  It's helped me immensely with what I wanted to give my son and his bride on their wedding day. I hope you keep this site for a long time because there isn't another one like it that I can see.  You do a great job.  I would love to do something like this myself but I think it would take a lot of preparation to get it going.  It just looks like it would be a lot of fun. Thanks Faye Miguez  (Canada, USA)

Hi Susan, Apologies, it's taken me a while to get back to you. The scroll is beautiful, it brought a tear to my eye when I opened and read it, even though I knew what it said, the way you presented it gave it the final finishing touches that it really needed. It's not just a poem, it's something that’s come from my heart about my Mum. I shall be putting it in Mums memory box along with other items that hold a close place in my heart. I just wanted to say a big THANK YOU for all the time and effort that you put into my initial enquiry, I wish all suppliers were as professional as you. Thanks again Carol Micklethwaite  (Barnsley, South Yorkshire)

A personal touch is exactly that, Susan provides you with everything you need so that you can give that special someone everything you want.  Helpful, quick and exceptional quality.  I already plan on being a repeat customer. Joseph Kitchingham  (London)

Hi Susan, Just received my scroll this morning, It’s absolutely amazing. Can’t believe how lovely it looks, will not hesitate to order from yourselves again, or suggest your company to my friends, the service and the final product is second to none. Thank you so much                                             Regards John Gerstel Weatherstone  (Somerset)

Hi Susan, My scrolls arrived today. They are gorgeous and I'm delighted with them, they turned out even nicer than I had expected! Thank you so much for all your help. Hope to order more from you in the future. Best wishes, Clare Quinlan (Southern Ireland)

Hi Susan, I can't thank you enough for the scroll that you made. It arrived this morning and I know my best friend is going to love it. I know I ordered it short notice but with your prompt reaction it arrived within time for me to take it with me to Kendal. I will definitely be recommending your website to my family and friends. Thanks again Clare Stephenson (Blackpool)

Hi Susan, Just wanted to send you a quick email to say thank you so much for the scroll. I received it today and it's stunning and just perfect for my friend Carla. I can't believe how quickly it arrived aswell. I will definitely be emailing you again soon as I'm bridesmaid for two other friends this year and I will definitely be doing the same for them. Thanks again, Natalie O'Brien. (Lancashire)

Hi Susan Sorry I was away on a Hen weekend. I got the scroll it is brilliant!!! I am so impressed. I have not opened the scroll I will print a copy off and read that to her so hers stays in the box. Thank you very much it is a lovely box and the way you have done it is perfect!!Thank you also for you help on all of this you have been great!!!  you have already been recommended !!! Thanks Susan. Cheryl Lado (Kent)

Hiya Susan, Have just received the scrolls. Thank you so much they are beautiful and I am sure the recipients will agree with me. I wish you continued success Susan and a healthy life. I will be in touch again next year, my friend will be 60 so I think a scroll would be nice for her. Thanking you again sincere best  wishes Maureen Read. (Austria)

Hello Susan,  I have received my scroll this morning and just wanted to say how lovely it is, it looks very well made. Thank you my brother will love it :) Take care, Laura Tomkinson  (Wakefield, West Yorkshire) 

Thank  you I have received the scroll and it looks lovely. Thank you for your excellent service. I will defo use you again and recommend to my friends xx Carol Robinson ( Leicestershire)

Hi Susan, Just wanted to send you a wee email to let you know that I have just received my scroll.. It has put a massive smile on my face and looks absolutely fantastic, exactly how I imagined! I think my mum will love it and can't wait to give it to her. Thank you so much again for all your help, especially with the limited time scale. Jo Thorn (Lanarkshire)

Thank you so much Susan, the scroll arrived today and I am so thrilled with it. My sister and her husband will love it.Fantastic service! I will definitely use your website again and would definitely recommend it. Thanks again Kind regards Alison Baldwin (Tyne and Wear)

Hi Susan, just to let you know I got the scrolls today and they are fab. So happy with them. Thanks again, Stephanie Taylor. (Falkirk)

Hi Susan, The Scroll arrived just now! Thanks so much, it's really beautiful and I can't wait to give it to my husband. Kind Regards Jenni Heylin (London)

Hi Susan We would just like to say thank you for the favours you did for us.All of our friends and family loved them and said how beautiful they were. We have only just got back from Mexico but haven't forgotten the photo do will send it you shortly.Thanks againTracy and Donna x (West Midlands)

Hi Susan, Just wanted to let you know that I received the scroll on Friday. It really is beautiful. Thank you so much! Rebecca Taylor (North Yorkshire)

Hi Susan, I just wanted to confirm the safe receipt of my scroll yesterday and to say I'm absolutely thrilled by it! It is beautiful & I'm sure my nephew & his bride will love it too. Thank you.Regards Jill Duffy (Newcastle)

Thank you Susan, Got scrolls today, that are beautiful, love the paper! Thanks again, Nicole Oconnor. (Las Vagas, USA)

Hi Susan Sorry for the delay of this e-mail. Just said farewell to the last of the wedding party!
Thank you so much for the scroll. I was delighted with it and better still it helped to make our daughters day too! Many thanks Val Lee (Isle of Man)

Hi Susan Just to say I have received the scroll safely and I am absolutely delighted with it, it's beautiful.
Thank you very much for all your help, fantastic service from start to finish, thanks again Fiona Reid (Aberdeenshire)

Morning Susan, I received the scroll today and I absolutely love it! It is exactly what I wanted and just so gorgeous! – thank you so much. Kind regards, Esther McAusland (Newcastle Upon Tyne)

Hi Susan, The scroll came today! I absolutely love it thank you. It is going to be such a lovely keepsake. I will certainly recommend you to others. You provide a very professional and efficient service. Kind regards, Michelle Knight x (Essex)

Hi Susan, Thank you so much for the beautiful scroll, I never imagined it would be so pretty, The pictures don't do them justice.Thanks again Amanda Brown (Kent)

Hi Susan We received our favours yesterday. They are lovely you truly do have a talent. Thank You for doing them for us and thank you for your wishes.Take CareTracy Cooper xx (West Midlands)

Hi Susan, Im just writing a quick mail to say thanks so much for the scroll. it went down great. she said yes so we are both delighted. thanks again CormacReilly. (Southern Ireland)

Hi Susan I just wanted to let you know that the scroll you posted yesterday arrived this morning. I just had to let you know how impressed I was with the presentation and quality of your work. The scroll is absolutely beautiful, just perfect for my niece Lily on her naming day. I has spent a considerable amount of time researching what i could do to present my poem, written especially for her, as a keepsake and i am so glad I discovered your website because the finished product is more than i could have hoped for.
All of this, coupled with your excellent speedy and friendly service means that i will definitely order again as soon as an occasion calls for a unique and personal gift. Needless to say, you will also be recommended to both family and friends. Many thanks Elaine Napper (Shropshire)

I received the package today. Thank you ever so much, it is beautiful, as usual! :)
Have a very Merry Christmas, and a Happy New Year, to you and all your family. This isn't the last you'll hear from me, I'm sure. Until next time! Joshua Carder x (Devon)

Hello Susan My sincere apologies for my delayed response! I thought I had replied to you on the day I received my wonderful scrolls. I can not wait to present your fabulous masterpieces after Christmas dinner. Thank you so much for making my dream come true and at the same time giving a personal touch of magic to the special people in my life!! I hope you have a wonderful Christmas and all the very best for the 2013. If you have a mailing list please add my details, as I would like to keep update about your work.  Take care Regards Andrea Hughes  ( Flintshire, North East Wales)

Excellent present! I managed to organise this from the other side of the world for my mum for Christmas.. She absolutely loved it. Great service, would definitely use again and would recommend to anyone!  Lauren Sanderson  (Australia)

Dear Susan, I hope that you are well. I just wanted to quickly let you know that I received the scrolls today and... wow! I'm glad that I beat the Christmas rush. The scrolls for the family look great and I can't imagine that they won't love them. My scroll was exactly what I wanted. I think that I will eventually one day unroll it and frame it. But for now, it's perfect just as it is. I cannot begin to thank you enough.I wish you and your family a wonderful holiday season and all the very very best for the future. I may be in need of a scroll or two in the future so this will not be the last time you hear from me. Until then,Thanks again and warm regards,Angela Parker (Germany)

Hi Susan. Just a quick line to say a big thank you for the scroll.  It is so  beautiful and I am over the moon with it .  I would also like to thank you for the very prompt service, ordered, created and delivered to me within just a few days. No doubt we will be in touch again. Thank you so much Susanne Pontypool. (Torfaen, Wales)

Hi Susan, Just to let you know the favours are perfect. I would just like to take this opportunity to thank you for all your help in creating what I hope will be a magical day. Many Many Thanks
Susan Mullins (Liverpool)

Hi Susan I have received the scroll today and I must say I'm overwhelmed by it as will Rachel & john when I present them with it. I just want to say a big thank you for your fast turn around i.e. Fast response with emails & super fast delivery overall your service is impeccable and I can not fault it the work you do is amazing and I will definitely recommend you to others & will most definitely be back for more in the near future. Thankyou so much Kind regards. Adele Morphus. (Nottingham)

Hi Susan  I have just received the scroll , want to say a HUGE thank you -- its beautiful and just perfect Words fail me -- you have done it so nice -- I am really pleased with it If ever l need one again , l will be in touch Many Many Thanks Take care Kindest Regards Bryan Smith (Cheshire)

Hi Susan Many thanks for the scroll, its perfect and I know my parents will love it!What a great service you provide, i will highly recommend you.Thank-you again Deborah Clee (Powys)

Hi Susan, Just to let you know that I've just received the scroll .  I am very delighted with it & once again can't thank you enough for such great service, I  would not hesitate to recommend you to any of my family or friends. Thank you once again Kind regards Joan Beckett (West Midlands)

Hi Susan, Many  thanks for the scroll. We love it ,and I know Kayley and Johnny will. So pleased I found your site . Will remember you for future reference.Best wishes,Chris Jukes. (Essex)

Susan, the scroll arrived on Saturday and is perfect. Thankyou for turning everything around so quickly. The service you have provided has been amazing, I will definitely tell others to take a look at your site. Thankyou and best wishes, Sharon Plunkett.  (Lancashire)

Hi Susan Just wanted to say a huge thank you for the scroll.  My mother was really pleased with it and is sending it on to her friend for her 90th Birthday.  A very fitting present for a 72 year old friendship! Kind regards Liz Carrighan  (Buckinghamshire)

Dear Susan,
Scroll arrived this morning. I am very happy with it, thankyou for such an efficient service.
If I ever need one on another occasion I won't hesitate to contact you. Many thanks Tracy Holgate (Brighton)

Dear Susan, Just a courtesy email to advise you that I have received my Scroll and it’s beautiful really happy with it, as I am sure the recipients will to. Thank you so much and look forward to future orders with you. Best wishes Lisa Bailey. (Walsall)

Hi Susan Received the scrolls yesterday morning. They are beautiful !I'm sure they will make a lovely keepsake on the BIG DAY !Many thanks Debbie Claydon (Hertfordshire)

Susan we received the scrolls today and they are perfect thank you so much for doing such a great job and your quick responses. we will recommend you for definite.Many thanks Amanda Stringer x  (Lancashire)

Hello Susan
Just received the scroll today and I have to say it has turned out so beautiful. Exactly how I wanted it. I cant wait to give it to my gf. Thanks a bunch Take care. Gurveer Schanpal (London)

Dear Susan I received the scroll today. I would like to thank you for the prompt service but above all the beautiful scroll.Absolutely delighted with it Regards Violet Henderson (Fife)

Hi Susan just wanted to confirm receipt of the scroll and it.s fabulous. thanks so much will definitely be recommending you to friends and family. thanks again. Karen Cash (Essex)

Hi Susan,Just wanted to let you know scrolls arrived following day. Thank you so much. I have already started recommending you to people. Good luck in the future and I am sure I will be back to you on other occasions.All the best Shirley Hauser (Yorkshire)

Hi Susan, just to let you know the scroll arrived this morning and is lovely. Thank you so much for your help and professionalism. Allison Hunter (Falkirk

Hi Susan Just wanted to let you know the scroll arrived safely and I love it. I know Lorraine will be very pleased with it. I hope we can do business again in the future. Many thanks for your very efficient service. Kind regards Linda Sinclair (Kent)

 Hi Susan Just to let you know that I have received my scrolls this morning. They are lovely. Thankyou so much & thankyou for the ribbon too!Take care Allyson Kelly (Liverpool)

Dear Susan Received scroll today and I would like to pass on my heartfelt gratitude and thanks for your very prompt and professional service and of course workmanship. The scroll is perfect they will be so pleased with it, as I am doing the reading at their wedding it will be even more special as a lovely keepsake. I will  certainly recommend your company and will definitely be using your service again. Have a great weekend and again many thanks from a very satisfied customer. Kind regards  sandra Newham (Hampshire)

Hi Susan Thank you so much, superfast delivery and delightful scroll. This will give the money present that certain something and rise it above the rest. I am so pleased with it. Many thanks Susan. I will be sure to pass on your brilliant service to family and friends. Regards Sally Taylor (Torquay)

Hi Susan, I've just received the scrolls, they are FANTASTIC!!! Thank you so much, we are thrilled with them - you've done a lovely job.We are getting married in St Lucia and they will make it perfect,personal and special.Thanks again, Amanda Page  (Devon)

Hi Susan, just to let u know the scroll's arrived and we are delighted with them thank-you so much, can't wait for the wedding day now.Regards Lynda Warner (Essex)

Hi Susan I just wanted to let you know that i have received the scroll. I am absolutely made up with it!!...Thank you so much for your patience and work on it. I have quite a few poems that i have written that i eventually want to get printed so i may be in touch again in the near future.
Thanks again Tina Warburton (Cheshire) 

Hi Susan  I have just received the scroll and its is beautiful. I cant wait to give it to her on our wedding day thank you for everything, you have just made the happiest day of my life even more special.Thanks again Jania Dainton x (Newport)

Hi Susan,Just to say that the scroll arrived safely today.I haven't unravelled it but it looks fantastic and the pearlascent paper is simply beautiful.I hope she loves it as much as I do! Many thanks, Kirsty Flatt (Cambrideshire)

Hi Susan - thank you so very much for all the work and hours (late hours too!) you have spent with us for such wonderful Christening gifts - it was a late order and Lottie will be very grateful to you - thank you again - Dianne Wall (Torquay)

Hi Susan, The scroll has just arrived and everything about it is wonderful! I can't tell you how much it means to me to be able to give to my son and his (soon to be) bride my poem, presented as such a lovely gift. Thank you very much. Best regards,  Jean Alcock. (Rotherham)

Dear Susan, Just wanted to let you know that I have received the scrolls today and am over the moon with them!  I love the dummies and little teddys in the box too!  They will make a lovely keepsake for my nephews, - a really nice personal touch. Thanks for your business card too, if I need any more in the future I will be in touch!  Thank you for being so efficient too! Best wishes, Kirsten Welham.  (Buckinghamshire)

Hi Susan. I received the scroll and its so much more beautiful than I imagined. I thank you from the bottom of my heart. Kind regards. Zabida Abdullahi (London)

Hi Susan. I received the scroll today. Its BEAUTIFUL!! just as I knew it would be. Thank you for your patience with me and it was a pleasure doing business with you. I will bring your card to the wedding with me....You never know! Have a great day. Audrey Dwyer  (New York. USA)

Morning Susan. I just want to drop you a line to say thank you for producing such a great gift. The scroll looks fantastic and the way its presented is lovely and looks very classy. I will be ordering another one soon, as if you recall the message said more to be revealed very soon. Thanks again Susan.  Jackie Howden (Berkshire)

Hi Susan. The scroll you sent is fantastic. Some weddings are very costly but its still the little things that last time that count. Sincerest thanks. John Ives (Kent)

Hello Susan. I just want to say thank you so much for the scroll it is absolutely beautiful. The colours are just perfect! I can't wait to give it to them on their return next week. You can rest assured I will be recommending you to friends and family. Thanks again. Karen Webb (Leicester)

Hi Susan. Just a note to say thank you very much for Lillys scrolls, they have just arrived and absolutely beautiful. The extra one about Lillys name is perfect thank you so much. My family will love them. Such a special keep sake. I am very happy and will defiantly use you for future events. Thanks again. Natalie Harrison (Somerset)

Dear Susan. I just wanted to say thank you for creating my scroll - as part of the wedding gift to my new wife. She absolutely loved it. It was perfect. Thank you. Kind regards Steve Cooper ( Northampton)

Hi Susan. I can confirm I have received the finished scroll this morning. I can not thank you enough for your quick and efficient service and the finished product is amazing. Just hope my best friends likes it now! I won't hesitate in recommending you to friends and family. Many thanks Amy Atkins. (Southport)

Hi Susan. I have just received my scroll, its brilliant and I am very pleased with it. I will recommend you to my friends and family. Thank you for such a good service. Steven Nuthall (Wrexham)

Hi Susan. I've collected my scroll from the post office. Its absolutely fabulous, even better than the picture. Thank you once again for a superb and an excellent end product. I wish your venture all the success that it deserves in the future. Best wishes and kindest regards Peter Saxelby (Nottingham)

Hi Susan. The scrolls arrived this morning! very quick and I am absolutely thrilled with them they are brilliant and I will definatley be recommending you to my friends and family. Just can't wait to be able to give them to my son and his girlfriend on their wedding day. I am going to leave them on the top table for them. Thanks once again for your help.  Tracey Crossley (Lancashire)

Hi Susan. I got the scroll today, I just wanted to send a quick email to say thank you. Its simply stunning. I love it so much, its amazing. Thank you a million times over. Kindest regards & best wishes Robbie Parsons (Kilkenny, Ireland)

Thank you so much Susan it looks brilliant. The scroll was perfect for the shoot. The show with Megan is due to transmit on Monday 19th December. Thanks again for all your help. I hope you have a great Xmas!  Alastair McMullan  (Granada Studios, Manchester)

Hi Susan. Just wanted to say thank you for the scroll. It was a xmas present for my wife and she loved it! Many thanks for turning the order around so quickly,and to such a high stardard. Best wishes Richard Barrat. (Worcestershire)

Hi Susan. I have received my scroll thank you very much this will be a very special gift. I will pass on your card and details to my friends and family and I myself will surely be using you again. Warmest regards  Lee Palmer  (Peterborough)

Hi Susan. I received my scroll last night. Its absolutely beautiful. Exactly what I was looking for. Thanks again. Daniel Findly (Tyne & Wear)

Hi Susan. Super fast service, beautiful scroll, excellent communication regarding fine details and the box and decorations were fantastic. The whole gift had the desired effect and a tear or two were shed. Thank you so much! Kind regards Jen Huggins (Kent)

Hi Susan. Just wanted to thank you for the beautiful scroll. I loved it as did the happy couple. You did a fantastic job and I thank you for the time and effort you put into it. I shall certainly be recommending you. Kind regards Roshny Palan (Hertfordshire)

Hi Susan. Scrolls received safely this morning and they are absolutely lovely. Thank you so much for all your efforts. Regards Ruth Adams (Hertfordshire)

Hi Susan. My scroll arrived today and I just want to say thank you very much it is perfect. Thanks again. Sarah Corlett (Conwy)

Hi Susan. Just to let you know the scroll arrived safely this morning and Clare and Donald love it!! Thank you for your fantastic service. Hope to use you again. Jo Bowyer (Aberdeen)

Hi Susan. I received my scroll this morning. Just wanted to say thank you very much, its perfect. I will be recommending your services to family and friends. Kind regards. Julie Freeman. (Herts)

Hi Susan. Just want to say a big thank you for my lovely scrolls they are perfect. Samantha Daniell (Essex)

Hi Susan. Just want to say thank you for the scrolls you have made for my bridesmaids. They are absolutely beautiful. I just know the girls are going to love them. Thank you so much. Rebecca Gwin ( Lancashire)

Dear Susan. Thank you so much for the scroll, I received it the next day and it looked lovely and was presented so nicely. So thank you very much for doing that in such short notice. Thank you for your kind wishes. It was a great day. Thanks again. Rachel Smith (Essex)

Hi Susan. Our scroll has arrived today, its just what we wanted. Can't wait for her to open it next week. Your scrolls are just perfect for this kind of gift. Thank you again for such a prompt and professional service and I am sure I will be in touch again in the future. Regards Linda Cameron (West Yorkshire)

Hi Susan. I am just letting you know I received the scroll and I love it. Thanks for all your help. Kind regards. Barry Mckenna (Co, Tyrone)

Hi Susan. Thank you so much for your help with this it is much appreciated. I received the scroll yesterday and I am delighted with it. It is even nicer than I thought it would be. Thank you for your assistance and efficiency with my order. Julie Joyce (North Lincolnshire)

Hi Susan. Just to let you know that I received the scroll today and I am delighted with it. Thank you for your speedy and efficient service. Kind regards Laura Gallagher (South Lanarkshire)

Hi Susan. Hope you are well. Thank you for the scroll, its very beautiful. A very fast and efficient service. Take care. Asmaa Sultan (Lancashire)

Hi Susan. I have just received the scroll I ordered only yesterday!!! It is absolutely perfect I am over the moon, couldn't have wanted anything more. Thank you so much Susan, you've made me very happy. Kerry Gordon (Tyne and Wear)

Hi Susan. I received the scroll today. I have looked at it but not unrolled it as I was worried I may not be able to roll it back up neatly. I have to say how very impressed I am, it is gorgeous and exactly right. I will not hesitate to recommend you to absolutely every one I know. Many thanks. Julie Vincent (Norfolk)

Hi Susan. I would just like to thank you. I love it, its great....Angie and Michelle will love it as well. What a wonderful personal wedding gift. Thanks again Susan. Geraldine Rose (London)

Hi Susan. A quick note to say thank you very much for the scroll, it was perfect and you'll be glad to know she said yes! I hope to stay in touch for the future. Best regards. Sachin Doshi. (Hertfordshire)

Hi Susan. I would like to let you know that my scroll arrived today and I am so pleased with it. I want to thank you for your prompt response to my request. The scroll is exactly like I had in mind. So thank you once again and If ever I need anything in that line you will be the first one that I would contact. With best wishes. Ellen Robertshaw (Lincolnshire)

Hi Susan. Just to let you know, I received the scroll yesterday, it is perfect. Thank you very much for your excellent customer service. Regards Jason Santos (Middlesex)

Hi Susan. Just to let you know that my daughters wedding was a great success everyone enjoyed the day. The scrolls you made for us went down a treat at the tables providing a great talking point at the start of the meal, which can sometimes be awkward. Thanks again for all your help. I will recommend you to anyone who is looking for wedding favours. Many thanks. Tommy & Liz Mullan. (Glasgow, Scotland)

Hi Susan. Thank you very much for a fantastic scroll in incredible response time! I love it very much. I will surely be telling people about your business and look forward to future custom. Amazing how you made the perfect decision for me even before receiving my mail! Kind regards Sarah Ajala Immanuel (Kent)

Hi Susan. Just to let you know I have received the scrolls and they are lovely, thank you so much. xxx  Susanne Barnes ( Hampshire)

Hi Susan. I'd like to thank you for my scrolls, they were perfect. We all loved them. I couldn't believe that you managed to make them and get them shipped the same day I ordered them. Thank you sooo much. Lynette McEnhill (Scotland)

Dear Susan. I just wanted to thank you for the scroll you sent me for my husband's 60th birthday last week. It was everything and more I had hoped for and the service was just fantastic. Everyone who has seen it has been really impressed so I am hoping to put some business your way in the future. Thank you again for such a brilliant and professional service. Regards Linda Adams (Leeds)

Hi Susan. Sorry its taken me a few days. I've been meaning to email to thank you for your wonderful customer service and getting my scrolls to me so quickly. I love them and cannot wait to give them to my bridesmaids on Saturday! Thanks again for everything. Becky Wood (Kent

Hi Susan. Just to let you know we got the favours. My daughter is over the moon with them. Will let you know how it goes. Thanks so much. Take care. Tommy Mullan. (Glasgow)

Hi Susan.  Received scroll yesterday. I am chuffed to wee bits with it. Thankyou for your help and I will continue to use you as I like things a wee bit different. Thanks again Anne Dewar (Aberdeenshire)

Hi there Susan. A note of thanks for the wonderful scroll, it was absolutely perfect and my wife loved it and was so impressed!! Our trip away and the hotel were just wonderful. Many thanks again... you and what you do are very much appreciated! Kindest regards Ron Smith ( Aberdeenshire)

Dear Susan. I have just received the scrolls. They are stunning, I am so pleased with them. I have to say the girls at work have all been crying reading them. Thank you and I shall certainly recommend you to others. Many thanks. Kind regards Angela Treherne (Shrewsbury)

Hi Susan. Just a note to say thank you for the beautiful scroll which you made for me. We had a party on The Royal Wedding Day and all the family were together so we tied some very dainty red, white and blue ribbon around the outside of the box and presented it to my sister on a nice plate....she cried as she read the poem and everyone absolutely loved the idea of the scroll and thought it was very well presented. So thank you for helping make a special moment perfect. You gave excellent service and I wouldn't hesitate to reccomend your web site to others. Kind regards Lorraine Stringfellow (Norfolk)

Dear Susan. Hope you are well. Just wanted  to let you know that I have received the beautiful scrolls with thanks. Excellent customer service. Very impressed. Kind regards Meena Rai (Birmingham)

Hi Susan. Firstly can I please send an enormous thank you for the scroll that you made me for mothers day. My mum was so happy, it was beautiful! I am now looking at ordering the day you were married scroll. Kind regards Mel Bimpson (Liverpool)

Hi Susan. Just wanted to say thanks for all your help. She said "yes" or "oui" as we were in Paris. She loved the scroll and she cried. She took the heart ribbon wrapped it around her finger until I was able to get her a ring when we got back to London. Thanks for all your help and producing such a lovely gift. Many Thanks Allister Tavner (London)

Hi Susan. Thank thank thank you soooooo much. I received the scroll today it was lovely. Thank you for all your help. Neelam Raja (London)

Hi Susan. Just to say I have received the scroll this morning and it is beautiful. Thank you for your time. Best wishes Michelle Garrity. (Wigan)

Hi Susan. I received the scroll today and I am delighted with the final product. Thank you so much for your help and your prompt and efficient service. Best regards Norman Sweetmore (Dundee)

Hi Susan. My scroll just arrived. Just wanted to say a big thank you - just what I wanted. Thanks again. Alison Fussey (Humberside)

Hi Susan. Just want to say thank you ever so much for the scrolls they are beautiful. Thanks for all your help and I will definitely be buying more from you. Kindest regards  Rachel Lewis ( Shipley, West Yorkshire)

Hi Susan.  Just wanted to let you know that I received the package. Thank you soo much, its beautiful. Chelsea NKala (Staffordshire)

Hi Susan. Just received my package. Thank you very much. I love it. Cynthia Flanagan (Lincolnshire)

Hi Susan. I forgot to send you a message to say thanks for the scroll, it was great. And she said yes which was good!   Graham Smith (Lancashire)

Hi Susan. I just wished to let you know I have received the scroll and I am very pleased with it indeed, thank you for your prompt attention and service throughout. Many thanks. Dave Layton (Stafford)

Hi Susan. Just to let you know I have received the daughter scroll. It is so beautiful. I am very pleased with it, thank you very much and thank you for sending it so quick for me. I do appreciate it. I wish you and your family a very happy Christmas and a happy new year. Take care. Jean Platten (Barking, Essex)

Hi Susan I just wanted to let you know that I have received the scroll and I am thrilled with it. Thank you so much for making a quality product for such a fair price. I hope you have a great Christmas and wish you all the best for 2011, in both your business and in life, thanks again. Regards Andrew Towers (Nottingham)

Dear Susan I received my wedding vows scroll this morning and oh my goodness its beautiful. It makes everything that little bit more special. We are now looking at the idea of wedding favours. Once again thank you for everything. Warm regards. Sue & Stuart Dungworth. (Sheffield)

Dear Susan Many thanks for the prompt delivery of the scrolls. They were lovely, just what I was looking for and believe me I've had a run round trying to get my exact requirements. Thanks for adding the christening date it personalised it. Many thanks and my friend was thrilled with them. Fleur Weddle. (Birmingham)

 Hi Susan Oh my goodness you have done it again reduced me to tears! I received the scrolls yesterday and they are beautiful and thank you so much for the little organza bag that was a brilliant idea. My bridesmaids will love them. Have a lovely weekend and thank you once again for a great service. Love Sue Dungworth. (Sheffield)

Thanks Susan I am impressed with the service. Desra loved her fridge magnet. I was so pleased with it. Cathy Maddox. (Walsall)

Hi Susan. I just received my order and it looks brilliant! I am really happy with it, just wanted to send you a quick email to thank you I will most definitely be recommending you to other people. Kind regards Scott Dewar

Hi Susan Thank you so much, it arrived today and I am very pleased with it. I think she will cry when she reads it. Thanks again so much. Best regards Sarah Hayland Cook. (Northants)

Hi Susan. I absolutely LOVE the scroll, thank you so much. I have another poem which I read out at my sisters wedding and now would really like to have that put onto a scroll for her aswell. Would this be possible. Thanks Louise Leverett. (Middlesex)

Hi Susan. Thank you sooooo much for the recent scrolls they are amazing!! I'm so sooo pleased with them. You have such a great talent! Think I know now, what will be my future "baby" presents for people, its such a great idea! Louise Leverett. (Middlesex)

Hello Susan. Received the scroll at the weekend and wanted to tell you that my wife (it is her sister who is getting married) was over the moon with it. Thank you Dave. (Newcastle) 

Hi Susan. My scroll is fabulous, thank you. Very nicely presented. Thanks again. Danni (Chesterfield)

Dear Susan. Thank you so much for the prompt delivery of the lovely scroll for my daughters wedding. I know she will love it. I will not hesitate to recommend you to friends. Thanks again. Susan Williams (Cardiff)

Hi Susan Thank you so much I have received the scroll and it is lovely, a very special gift. Also thanks for your good wishes. Kind regards. Diane Sutcliffe. (Manchester)

Susan. Received my scroll today! It looks great! Thanks once again! Regards Simon. (Northamptonshire)

Hi Susan. Just to let you know that my scroll arrived today. Thank you very much. It is lovely. I am so pleased with it. Thanks once again. Marie Siddons. (North East Lincolnshire)

WOW! What can I say. I love them. I can't wait to give them each their scroll. Thank you so much Susan! Emma Stockman (Enfield)

Hi Susan. The scroll arrived today and I am thrilled to bits with it. Thank you so much for all the hard work. I will be keeping a look out on more products from your site in the future. Anne Smith (Winchester)

Hi Susan. Just to let you know the scroll arrived today and its lovely, thanks again for your help. Rebecca Firth (Newcastle)

Hi Susan. Many many thanks for your help and advice. Im so glad I found you. I very much wanted to do something special, but have no imagination or creative talent. Thank you for the lovely scroll, I received it today. I haven't opened the scroll of course, but it was beautifully presented. I will certainly recommend you. Hayley Postlethwaite. (Coventry)

Hi Susan Thanks so much, the scroll came this morning and its perfect. Your service has been brilliant, affordable and speedy. I'll certainly recommend you. Thanks again. Matt Winchcombe (Wiltshire)

Hi Susan. Thank you very much the scroll is perfect and the hand prints turned out well. Many thanks. Melanie Moulds (Cambridgeshire)

Hi Susan I an more than pleased with the scrolls they are lovely. Thank you so much for doing all that, I will defo be ordering off you again. Family and friends have also been interested for birthdays and occasions ect. Thank you again. Letitia Deeble (Wales)

Hi Susan. I received the scrolls today and just wanted to say thank you, they are lovely. They really do have the "Special Touch" I would not hesitate in recommending you or using you again in the future. Many thanks again. Warm regards. Simone Dye (Norwich)

Hi Susan. Just a quick note to say that the scroll arrived safely and bought floods of tears (of joy) which I guess is the desired effect. In short Emma Jane loved it. Thank you very much. Best regards Simon Thomas. (Newport)

Hi Susan. Received the scroll and everyone loved it. Thank you. Regards Lyn Simmons. (Croydon, Surrey)

Hi Susan. I just wanted to thank you for making a beautiful job of the scroll for my sisters wedding, I received it this morning. Its absolutely gorgeous, with the little flowers and the chocolate what a lovely touch. I won't hesitate in recommending your business to anyone. I am really pleased with what you have done and will definitely use your services in the future. Thank you very much. Kind regards Mel Savage (Sheffield)

Wonderful! I will recommend your services whenever I can. Thank you. James Morton Minnesota (USA)

Hi Susan Just a quick line to thank you for my retirement poem which arrived this morning-it's perfect! I think you offer tremendous value and I will be recommending your efficient services to family and friends. Thanks again. Paul Wilkinson (Yorkshire)

Hi Susan. The scrolls have arrived- they are absolutely gorgeous, thank you so much. I will definitely be wanting scrolls again as and when occasions happen, I am so delighted. In the meantime, take care. Elaine Pickering (Leicestershire)

Dear Susan. Just to let you know the scroll arrived today and we are thrilled with it. Thank you so much. Warm regards Lynn Grocott. (Staffordshire)

Hi Susan. Just Thank you so much Susan your scrolls are beautiful. I will be sure to tell all my friends. Faye Garwood (London)

Hi Susan. The scroll arrived today, thank you so much I'm delighted with it. I won't hesitate to come to you for anything else I need like this or recommend you to anyone else. Thank you again. Best wishes Sharon Lumsden (Berkshire)

Hi Susan Just want to say thank you. The scroll arrived in school earlier today and its lovely. I'm sure Val will like it. Thanks once more. Valerie Fryer (Manchester)

Hi Sue. I received the scroll, its gorgeous were so pleased with it, thank you very much. I will definitely recommend you to my friends and family. What a lovely keepsake. Kate Lucas (Essex)

Hi Susan. I received the scroll today. It is lovely. Thank you ever so much. Kind regards Imran Anwar. Wakefield (West Yorkshire)

Hi Susan. Just a note to say I have received the scrolls, thank you very much they are beautiful. I am sure there shall be a few tears shed when they are opened. Thanks again. Irene Gatenby Huddersfield (West Yorkshire)

Hi Susan. I just wanted to thank you as the scroll arrived today and it looks fantastic! I'm sure they are going to love it! Thanks again Tiffany Marinaro (London) 

Hi Susan. I just thought I'd email you to say thanks. I received the scroll and it looks really nice, so thanks for your help. Take care Cameron Annon (London)

Hello Susan. Thank you so much for the wedding scroll to daughter Nyree. My mum will love it and I'm sure Nyree will on her wedding day. Thanks again and I will be sure to recommend you. Kind regards Nadine Clarke (Essex) 

Hi Susan. I just wanted to let you know I received your parcel. Thank you very much. I love them  much at them as I don't want to mess them up they look lovely. Once again Thank you. Maxina Holmes (Nottingham)

Hi Susan Just wanted to let you know I have received your parcel. Thank you very much. I love them. Thanks again. Rachel Rowlands. (Cheshire London)

 Hi Susan. We have received the scrolls and are thrilled with them so thanks for all your hard work and your prompt response. Once again thanks and hopefully we will be in contact in the future. Warm wishes Naomi Fitzsimons, Night nursing administrative coordinator. Irish Cancer Society (Dublin)

Susan. They arrived this morning. Thank you so much they are lovely. I am very happy with them and your prompt service. Thanks again. Ros Jones (Kent)

Hi Susan. Just to let you know I have received my scroll today. It looks fantastic, thank you so much. Glad I found your site. Thanks again Karl Wesley. (Leicestershire)

Hi Susan. Just to let you know I received the bridesmaid gifts on Friday, they are beautiful. Many thanks. Kind regards Emma Docherty. (South Ayrshire.) 

Hi Susan. Just to let you know I received my scroll today. ITS FAB! Thank you. Donna Thompson. (Norwich). (Ayrshire) 

Hi Susan. I received my scroll yesterday, just wanted to say thank you for a prompt service also for the beautiful scroll, its perfect. I will certainly be recommending your website to friends and family. Best regards Jean Platten. (Essex)

Hello Susan. Thank you so much for the wedding scroll to daughter Nyree, my mum will love it and I'm sure Nyree will on her wedding day. Thanks again and I will be sure to recommend you. Kind regards Nadine Clarke (Essex)

Hi Susan Just to let you know I got a delivery from the postman this morning and just wanna thank you again. Its perfect. Gemma Thirtle (Newcastle)

Hi Susan. I received your scroll today. I'm very pleased with what you have sent, you have done a wonderful job! Thanks again. I know my husband will be very impressed with it. Warm regards Lucy Elliott (Tyne & Wear)

Hello Susan. My girlfriend (Tiffany) recently contacted you regarding turning a poem of mine into a personalised scroll as a wedding gift. Firstly, let me say thank you for doing a great job. My friends were delighted with the scroll as a personal memento of the poem I read for them. They were so happy in fact they have asked for two more copies for each of their parents. Can you let me know if it is possible to do two more of the scrolls in the same way as the last one (ivory box, ivory flowers and diamante clasp) Thanks again for your help and for doing a lovely job. Bye for now. Gary Smillie ( Lancashire)

Hi Susan Thank you for the fast service you gave me for the scroll. It is beautiful. Thanks once again. Jane Warren  ( Leeds)           

Hi Susan. You did me a fantastic scroll for my wife Lucy, she was over the moon with it. I would like to say thank you for that. It as taken me so long as I had to change my email address. I also have another order for you for a friend of mine. Look forward to dealing with you again. Allan O'kane. ( Lancashire)

Hi Susan.  Just a quick email. I am in receipt of your scroll and my friend was very happy with it, you made a lovely job and will be dealing with personal touch again. Thanks again. Kelly Macias  (Lancashire) 

Thank you Susan. We have received the scrolls and they are great, just what we wanted. Many thanks Helen Garnett  (Wales)

Hi Susan.  Just wanted to thank you for dealing with my request so quickly. I thought we were expecting a lot from you giving you only 3 days to produce and deliver the scroll to us by Friday. Not only did you meet the deadline but exceeded it by delivering a day early. This was such a relief as the bride announced on the day it was delivered that she was finishing that day!! Although you had very little time the scroll was beautiful and everyone was very impressed, especially the bride and her fiance. Once again thank you so much. Linda Mitchell. Cartridge world Harrogate. (North Yorkshire) 

Hi Susan. I just wanted to let you know I received my scroll today and I have to say I was more than happy with it. I wanted to get them a small token (recession and all) that they could keep, but something that didn't look cheap and this definitely ticks all the boxes. I will definitely be recommending your website to my friends and family and thanks again for the quick turn around. Kind regards  Hayley Wilders ( Barnsley, Yorkshire) 

Hi Susan. My apologies that it's taken me a while to contact you, but just wanted to let you know that I received the poem and am really pleased with it. It looks lovely and is finished really well. Thanks for sending it so quickly. Kind regards Dani Caplin (London)

Hi Susan. Thank you so much for the lovely scroll I am so pleased with it and I know Stuart will be greatly blessed by it and the work you put into making it. Blessings  Jennifer Tornes (Essex)

Hi Susan. I received my scrolls, thank you very much they are beautiful. Jessica Dutch (Bristol)

Hi Susan. Received my scroll today it's lovely thank you. Many thanks Sandra Bradbury (Solihull, West Midlands)  

Hi Susan. I have received the scrolls today and am very very happy with them, thank you again. Mike Wilinson (Nottingham)

Hi Susan. The scroll is stunning and I can't wait to see my partners face when I give it to him on our Anniversary. I have shown all my friends and have recommended you to many people. This truly is the best gift I have ever bought, so personal and from the heart. Thanks Susan. Debbie York  (Leicestershire)     



Most orders will be processed and despatched within 3 to 5 working days.

Orders are sent by Royal mail. Non UK residents, please email

Because the scrolls we create are personalised with names and birth dates, it is not possible to offer refunds. However, in the unlikely event that you should receive a scroll that is displaying a spelling mistake on our part please contact us before returning it. In this instance, you may request a replacement scroll or a full refund. If however the poem was your own sent to me and the spelling is a mistake on your part a refund will not be given. If you are sending me your own poem please always check and read it before sending as I use the copy and paste method when making your scroll. Also understand that if we use your own poem we may have to re size your font in order to fit your wording onto a scroll. This depends on the length of your poem or message. Thank you.

Where a refund is available and applied (as above) we strongly recommend that you return items via Royal mail recorded delivery as we cannot be held responsible for un-delivered returns. Refunds will be issued within 14 days of receiving returned items.

Please email us with any problems or questions you may have. susanc.baker@talktalk.net



We accept the following methods of payments through secure online payments via paypal:

Visa Delta, Visa Electron, Mastercard, Switch/Solo/Maestro.

You can also pay by UK cheque and UK postal order.

All credit/debit card payments are processed securely by Paypal- you don't need a Paypal account to make a credit or debit card payment.



Postage and packing is included in the price on all products to UK mainland addresses. Please email us for P&P costs if you live outside of the UK. Thank you susanc.baker@talktalk.net